If you are not happy with your item and would like to return please send an email to and we will guide you on your return.

We are not able to offer a free returns service for our customers. To return your item please include details of your order to the below address:

Knotsy Brighton

3a Portland Avenue



United Kingdom

We will accept any returned item within 28 days of the order being placed for a refund. Items must be unused and in the same condition when purchased. 

You are responsible for the cost of a return which is a non refundable cost.